Trade Shows

A Three-Step Formula to Train and Engage Your Booth Staff

OK, that’s a mouth full of a title, but it really does describe this concept. Recently I was hired to help train a company’s trade show booth staff for a specific show.  Instead of just showing up on the day of the show and teaching them the basic don’t-smoke-or-eat-in-the-booth rigamarole, I designed a process to […]

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A Simple Formula for Training Your Trade Show Booth Staff

It seems like a simple thing: your staff shows up at the trade show, they talk with customers and prospects and then at the end of the show, all the leads are swept up and tallied and new business is had. Really?  Is that how it really works? For years, we’ve all believed that effective

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What I’ve Learned After 18 Months At A Chamber of Commerce

Everybody has an idea of what a chamber of commerce is.  Whether it is from first-hand experience or urban lore and conjecture, we mostly think of a chamber in one of several ways. I was first introduced to chambers when my dad was a businessman in an Arizona small town.  In those days (the 1950s)

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Inventing an Event: The Venue

The Big D BBQ Battle presented a unique set of issues for the North Dallas Chamber.  Typically we produce events (annual meeting, HR Conference, Real Estate Conference, et al) in existing places.  Ballrooms, hotel meeting rooms, convention spaces and the like.  But this was different. We actually had to create the space.  I mean, really

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Inventing an Event: What’s in a Name?

We were all on board for the event early on but it needed a name.  And not just any name.  It had to: Be timeless (stand the test of time). Reflect the content of the event. Fit with the brand of the North Dallas Chamber. Be able to be translated easily to social media and

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