We all really should know the fine art of conversation. And how to interact with people. Notice I said “interact.” Not perform a monologue in front of or monopolize a conversation. Really, how to talk with someone and, more importantly, listen. Strangely enough I was reminded of this in a conversation with someone I’ve known […]
It’s pretty amazing when you meet someone for the first time. There could be something you remember or the whole conversation could be forgotten. So it was with Kathy. It was a coffee meeting on a Saturday morning. Not the most remarkable time of the day or week, but one I will never forget. And
“My Superpower is…” Read More »
Musicians and performing artists get it often. For the writer or content creator. out end product is less visible and often passed by or even ignored. Not that it isn’t read or good. But appreciation, that’s another story. Yet the other day I heard it. That crowd. The applause. After a client meeting I rode
I Think I Finally Heard the Roar of the Crowd Read More »
It’s that hour before you get out of bed and start the day. A lot goes through your mind. The things that unfold in your head as you lay in bed before you get up are sometimes heavy, intense and otherworldly. You think about all of the troubles you have–money, relationships, your next business appointment
The Hour of Regret Read More »
Recently a new puppy came to join our family pack. Sally, our youngest Cairn Terrier, came to our home at age 4 months. An energetic puppy with a brain ready to be filled with ideas and new experiences. Sally has a tremendous advantage in our house: Harry. Harry is my 11-year-old Brindle Cairn. The old
Experience and The Experienced Can be the Teacher Read More »
It was her first time out to a public event. Sure, Harry had been many times but not Sally. My new, very young (4 months old) Cairn Terrier pup was going to be a part of our Fourth of July celebration in Downtown Dallas. Little did I know that it would become a feel-good story
More Than a Collar: a True Customer-Service Story Read More »
