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Be Sure Your Mouth Can Back Up Your Scissors and Comb

Today was haircut day with my personal favorite, positive thinker and doer, Phyllis.  She reminded me of something we all need to be aware of: do you have the skills to back up your claims? Only she said, “I can go anywhere with my scissors and comb and succeed as long as I can back …

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Handling a Crisis Involving Your Business

It can happen to any of us and probably has happened to many business owners: somebody steals from your company, you get involved in a lawsuit, a product fails or your company is subject to takeover. When something like that happens, timing and urgency become major factors when a company chooses how to respond.  So, …

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Be polite

Just remember, words can wound. A friend just related to me a story about how a client “tore them a new one.” Just went off the deep end over a few details of things that didn’t go right on a show. Well, we all strive for perfection. However, in this world you need to be …

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