Techniques

Retention Criteria for a Business Relationship

How do you choose to continue a relationship with a client?  Some business relationships seem to go on like a flowing stream with little or now need for maintenance.  Others need to be tended to almost daily. But what criteria do you use to keep or part with a client? Recently I spoke with a

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TMI? Are We In Touch Too Much?

There’s a children’s book, the Berenstain Bears’ “Too Much Birthday” where the birthday child just hass too much to take in on their special day. Are we all getting that way with social media?  Now, I know this is an almost-overdone topic, but it appears that we are getting worse.  Besides the dinners where everyone

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Beware the Ides of March: are you prepared for that next networking event?

“Beware the Ides of March,” Brutus said to Caesar…before he stabbed him to death. OK, not the best way to open a post about networking, but let’s face it: if something is going to go wrong, it will.  But fewer things can go wrong if you are prepared and you listen. Not that anyone ever

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Frank Lucas’ take on networking events

“The loudest guy in the room is the weakest guy in the room.”–Frank Lucas (Denzel Washington) in “American Gangster.” Sure you want to dress “appropriately” when you attend an event.  It’s not just about what others are wearing it’s also about how loud or quiet you want to be and how you want to fit

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What I learned from an afternoon with a 3 year old

Spend an afternoon with a 3-year-old child and you will be exposed to a number of “memorable” facts about life, applied here  to networking.  Keep in mind that play is a child’s “work.” Play with unbridled enthusiasm. Smile a lot. Let your passion show through. Wave when it strikes you. Make friends easily. Take on

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A Mechanism for Getting Appointments

It just wasn’t working.  No matter how hard Mitchell tried, when he called a target customer, it would get turned down.  But, upon reflection and a turn of approach, he started landing appointments.  And bookings. “All it took was to make my call about them,” Mitchell related to me recently. “then the appointments followed. And

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Getting to the point: Asking for what you want

In this day and age of passive-aggressive behavior and people generally not getting to the point about what they want, need or are trying to say, I was refreshed by something I saw at a holiday party. Even though the national unemployment numbers are coming back down, Steve Elkins wants a job.  He made no

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