How do you choose to continue a relationship with a client? Some business relationships seem to go on like a flowing stream with little or now need for maintenance. Others need to be tended to almost daily. But what criteria do you use to keep or part with a client? Recently I spoke with a […]
Retention Criteria for a Business Relationship Read More »
Having always been on the exhibitor side of things when it came to expos and trade shows, when I was called upon to produce the business expo for the North Dallas Chamber, I had to stop and think about where to start. I was now on the other side. A chamber expo is the one
Reinventing a Chamber Expo Read More »
There’s a children’s book, the Berenstain Bears’ “Too Much Birthday” where the birthday child just hass too much to take in on their special day. Are we all getting that way with social media? Now, I know this is an almost-overdone topic, but it appears that we are getting worse. Besides the dinners where everyone
TMI? Are We In Touch Too Much? Read More »
Recently I reconnected with an old friend from childhood who reminded me of a cherished schoolyard activity. As very young elementary kids we would sit at the base of the monkey bars during recess and lunchtime in the hot Tucson Sun and sift the play sand looking for small red specks we called sand rubies
Sorting Sand Rubies to Find a Jar of Gems Read More »
Many of us use associations, chambers and other groups as a way to expand and perpetuate our networks. This is a good practice, but one which must be navigated carefully, politely and respectfully. Recently I ran across a situation where a committee chairman for a group at an organization I frequented took their leadership to
Playing by the Rules Read More »
“Beware the Ides of March,” Brutus said to Caesar…before he stabbed him to death. OK, not the best way to open a post about networking, but let’s face it: if something is going to go wrong, it will. But fewer things can go wrong if you are prepared and you listen. Not that anyone ever
Beware the Ides of March: are you prepared for that next networking event? Read More »
“The loudest guy in the room is the weakest guy in the room.”–Frank Lucas (Denzel Washington) in “American Gangster.” Sure you want to dress “appropriately” when you attend an event. It’s not just about what others are wearing it’s also about how loud or quiet you want to be and how you want to fit
Frank Lucas’ take on networking events Read More »
Spend an afternoon with a 3-year-old child and you will be exposed to a number of “memorable” facts about life, applied here to networking. Keep in mind that play is a child’s “work.” Play with unbridled enthusiasm. Smile a lot. Let your passion show through. Wave when it strikes you. Make friends easily. Take on
What I learned from an afternoon with a 3 year old Read More »
It just wasn’t working. No matter how hard Mitchell tried, when he called a target customer, it would get turned down. But, upon reflection and a turn of approach, he started landing appointments. And bookings. “All it took was to make my call about them,” Mitchell related to me recently. “then the appointments followed. And
A Mechanism for Getting Appointments Read More »
Today was haircut day with my personal favorite, positive thinker and doer, Phyllis. She reminded me of something we all need to be aware of: do you have the skills to back up your claims? Only she said, “I can go anywhere with my scissors and comb and succeed as long as I can back
Be Sure Your Mouth Can Back Up Your Scissors and Comb Read More »
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