A Mechanism for Getting Appointments

It just wasn’t working.  No matter how hard Mitchell tried, when he called a target customer, it would get turned down.  But, upon reflection and a turn of approach, he started landing appointments.  And bookings. “All it took was to make my call about them,” Mitchell related to me recently. “then the appointments followed. And […]

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Be Sure Your Mouth Can Back Up Your Scissors and Comb

Today was haircut day with my personal favorite, positive thinker and doer, Phyllis.  She reminded me of something we all need to be aware of: do you have the skills to back up your claims? Only she said, “I can go anywhere with my scissors and comb and succeed as long as I can back

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Using Speaking Engagements to Connect

I dialed her number to return her call and was greeted by her upbeat voice.  Joan had just returned from a lunchtime speaking engagement. “I just had to tell you that after today’s talk,” she announced,” that I have four potential new clients.” I couldn’t be happier.  But I’m not surprised. At all. Joan is

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Seeing the Network for the Trees

On  a recent afternoon of listening to sports talk in the car, I heard another recounting of the pedigree of a coach based upon their “coaching tree.”  This time it was the Dallas Cowboys‘ hiring of Monte Kiffen and the where-he-came-from-and-who-he-knew history that justified his hiring. It got me to thinking that we can create

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Getting to the point: Asking for what you want

In this day and age of passive-aggressive behavior and people generally not getting to the point about what they want, need or are trying to say, I was refreshed by something I saw at a holiday party. Even though the national unemployment numbers are coming back down, Steve Elkins wants a job.  He made no

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The Missing Wheat Grass and Other Trade Show Stories: An Evening with Ross Smith

The client had seen the amenity in the concepts and throughout the design process.  The wheat grass accessory seemed innocuous enough, but when he got to the show, what did he ask? “Where’s my wheat grass?” Without missing a beat, a simple laminated box featuring a basic plant from the show site and anchored by

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