Dallas Texas

The 3 M’s of Successful Management

At a recent mayoral discussion (couldn’t really call it a debate) between Mike Rawlings and David Kunkle at the North Dallas Chamber, Rawlings drew an example that has application to general marketing and networking. The three M’s of successful management of a city (or any business, for that matter) are: Metrics Mirroring Marketing Metrics are

The 3 M’s of Successful Management Read More »

Report from the Field: SEMA 2010

She’s at it again: our good friend and business associate, Jamey Wozniak, the Joe’s Hitches’ gal, reports from the Specialty Equipment Market Association (SEMA) in Las Vegas. ************** I can’t believe this is my 4th trek to the SEMA show. This is where you’ll see the most innovative, creative and downright astonishing, decked-out cars and

Report from the Field: SEMA 2010 Read More »

Four Pillars of Customer Service from a Baseball Team

The differentiator for so many businesses these days isn’t your product, it is the service presenting and supporting it. We see it time and again in many industries from automobiles to restaurants to consumer products. But it really works in baseball. The Texas Rangers use a simple four-point formula for their entire staff on a

Four Pillars of Customer Service from a Baseball Team Read More »

Social Media and Networking

There are a number of popular press stories lately on social media. Mainstream writers, who haven’t already discovered the tool, are now just getting into it and writing about it. And discovering interesting things about themselves, the tools and the reaction to the whole trend. My neighbor, Rick Wamre, the publisher of Advocate Magazine (www.advocatemag.com)

Social Media and Networking Read More »

More on personal brand

From a seminar this morning on social media (where it is critical to manage your personal brand): We are all brokers of three things: Knowledge Resources Relationships Equal parts of these are the fuel of networking, marketing and sales. Relentless Thanks to Sean Piket, president of the Dallas SMEI chapter

More on personal brand Read More »

The convertible exhibit

Trade show program properties many times are engineered to do double or triple duty. That is, can your properties be set in multiple configurations–10×20, 20×20, 30×40–while still maintaining the look and feel of the brand and the company? A variation of this is a property that can be configured and shaped into different sizes and

The convertible exhibit Read More »

Loyalty and integrity

Yesterday I had the good fortune to be able to spend some time with one of Dallas’ leading business people, Gail Warrior-Lawrence. As a part of our duties as volunteers for the North Dallas Chamber, my colleague, Bob Trice of New York Life, and I interviewed Ms. Warrior-Lawrence for the NDCC Business of the Year

Loyalty and integrity Read More »

Unbelievable

Today I heard one of the more positive speakers I’ve heard in some time. And he used a device that can be trite, but he made it work. The old “how are you today” asked to a crowded room. When Vince Puente of Dallas’ Southwest Office Systems asked the group at the North Dallas Chamber

Unbelievable Read More »

Scroll to Top